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TOPIC: Gallery manager does not match whats showing
Created by: slowseduction4me
Original Starting post for this thread:
So I already have an open ticket for this and we are moving into day 3 now. To be clear I have written back and forth with support but the tech does not seem to understand. I'm curious if I am the only one to run into this.

I had gotten some new pics and wanted to update them so i uploaded and then "assigned" them using gallery manager page, and unassigned the ones I wanted to rotate out for now. But after doing this when I went to view profile it showed both the old and the new. I waited thinking well maybe the adding is quicker then the deleting from the server banks, 2 days later same thing. Checked mobile app shows the same. Hmm ok I contact tech support. Why does the manager not match the profile page galleries. They ignored my question and told me instead how to add pictures to my profile as though the 10 galleries I had must have just been there along. LOL yeah I think I know how to upload ect. I pointed that out and explained again. They again did not understand. The mobile app does not allow you to send a screen shot to tech support so I waited till I was home and attempted it there. In frustration I simply deleted the pictures entirely and then started from scratch. When I "deleted" a picture it did indeed delete it. But when I unassigned it it does not remove it.

Which brings me to the second instance but same issue. I decided since I was uploading I would build out a private gallery to have sharable pics that were private for messenger in case I want to share a pic rather than a whole gallery Anyhow I uploaded 6 pictures. Well they did the same thing. They show as in my gallery even though they are not assigned yet. From the profile page they show like they are in a gallery. From the picture manager they show as being unassigned. Scarier still my private gallery looks like it is public even though it should not be.

I'm at a loss and frustrated. I've not seen this issue before and though it may seem trivial its frustrating from 2 points. We like to update and rotate photos this makes it much harder. Secondly we like to check our profile as though we are Joe public to see how we present. Its impossible to do, and scarier still if a gallery you intended to be private now is public.

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Mansfield Center CT US
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(126 posts)
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Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Santa Clarita CA US
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(397 posts)
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Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Mansfield Center CT US
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(126 posts)
User Details are only visible to members.

Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Woodstock GA US
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(4960 posts)
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Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Santa Clarita CA US
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(397 posts)
User Details are only visible to members.

Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Mansfield Center CT US
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(126 posts)
User Details are only visible to members.

Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Mansfield Center CT US
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(126 posts)
User Details are only visible to members.

Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Woodstock GA US
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(4960 posts)
User Details are only visible to members.

Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Clyde NC US
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(613 posts)
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Due to new laws enacted by The US Government, we are making some changes to our business model and policies which limits access to our free members.

Please understand that our priority is to provide a safe and enjoyable environment for like minded people. These changes are required to meet that goal.

Mansfield Center CT US
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(126 posts)
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TOPIC: Gallery manager does not match whats showing
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