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Poor Customer Service : Swingers Discussion 213055
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TOPIC: Poor Customer Service
Created by: naughty_nurse_n_dirty_doc
Original Starting post for this thread:
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hi....let us know the name of the company...we to do these cruises n lifestyle travels..n if thats how they r we can pass the word n not use them...im sure there r businesses that would love our business n most of all our DOLLARS...hope things work out for u 2..... MERRY CHRISTMAS

Mount Cobb PA
 
 
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So, back in the summer we were feeling frisky and decided to book a swinger cruise with a lifestyle travel company (who will remain nameless here - e-mail us for the name). Unfortunately, one of us lost our job, and "extras" like cruises needed to go. We cancelled the cruise.

Now since the paychecks coming in were needed to pay the bills/mortgage/etc., it was decided that when our deposit for the cruise (minus cancellation fees) was returned to us, that would be "Christmas money" to buy presents for the kids, etc. We cancelled our reservation on October 10, as of this posting we still haven't gotten our deposit back!!!

We have had several phone calls, and many excuses and apologies, but no money. Two months after cancellation, and we are faced with the realization we are probably never seeing our money again (and are now scrambling for Christmas). So, remember that when you book with a company (especially this company), kiss that money goodbye - whether you cancel or not, you aren't getting your money back.

Anyone else have advice about lifestyle travel companies to avoid? Anyone have advice on good, reputable companies that added to your experience?

We're hoping to do lifestyle travel again when we are back on our feet, but we are now VERY leery of giving out our money to these operations ...

West York PA
 
 
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TOPIC: Poor Customer Service