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FORUMS Suggestions Website Image Processor
TOPIC: Image Processor
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I have been complaining since I signed up as a paid member TWO MONTHS ago, after being a free member since joining in 2010. I have requested my money back several times, only to get back some lame excuse with we "appreciate your patience". I will go back to being free once this subscription is up.

I finally had to just upload personal pictures, as those don't need approval, so I HAD something to share. I deleted and uploaded face pictures THREE TIMES, as requested by "customer service AND tech support). Still, no clue where those pictures are. It's bad business when you take someone's money and they do not get what they are paying for in and instead of making it right, you ignore it with continued excuses.

Manassas VA
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(2 posts)
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Dear Members,

This is a clarification of outstanding issues for members who have posted in this thread or members who may be wondering what features are currently unavailable.

1. Image and Gallery Editing - Existing Issue

The Image and Gallery Editing feature is currently DISABLED. Our technology team is focusing on this issue currently and we expect to have it back online shortly.

While existing galleries cannot be edited at this time, sharing can be accomplished by creating New Galleries and sharing them at the time they are created.

If you have been inconvenienced by this issue, we want you to know that your concerns are not being ignored. We are working on resolving this issue quickly and permanently.

2. Image Uploading - Working

Uploading of Public, Private and Personal pictures is working and uploaded images are being reviewed / approved. There may be a slight delay for some Public and Personal pictures which have been flagged by members and sent to our staff for final review and approval.

Other than a slight delay with those particular images flagged by members, all pictures uploaded are being reviewed and made available for use on the site at a very fast pace if approved.

3. Adding Pictures to Profiles - Working

Pictures intended for Public, Private or Personal use must be uploaded to the appropriate category from Tools > Upload Pictures. After the images are approved, they are made available for use in the category to which they were uploaded.

--

If one of the items listed as working above is not working for your profile at the moment, please contact CustomerService for further assistance and we'll investigate the issue you are experiencing.

Thank you, SwingLifeStyle Team

Amos Quebec
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(498 posts)
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Can not add pics to our profile. Well, we can add them, but we can't put them in any of the folders, i.e. personal or private. When are you going to fix this ongoing and seemingly constant problem?

Jefferson City TN
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(8 posts)
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its really sad when you have a LOT of paid subscribers to the site that cannot edit their photos. Maybe you should think about letting random volunteers to be the editors of the private photos. But if you want to keep losing subscribers then keep at it.

Mechanicsville VA
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(1 post)
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we can not edit our either.

Scottsdale AZ
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(45 posts)
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It's fixed?? My pictures have been processing for weeks and still nothing. How long will it be in the queue? Or should I delete and retry again?

New York NY
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(486 posts)
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How long is this thing going to be under maintenance, for you guys to be working on somethings trying to get it fix, you are show taking your time about it.

Davenport IA
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(1 post)
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Sure would like to edit my pics...

Palm Coast FL
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(10 posts)
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Another day, still can't edit pics...

Palm Coast FL
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(10 posts)
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Dear SLS...HOW LONG before we can edit our pics??? Don't you realize you're losing people everyday because of your service or rather the lack there of??

Palm Coast FL
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(10 posts)
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TOPIC: Image Processor