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TOPIC: Can't_use_Rich_Text_Email
Created by: swmnkdinthervr
Original Starting post for this thread:
We noticed when responding to an email that the lower response portion of the window didn't open, only the subject line opened. This happens when we're responding or initiating an email.

So far we have cleared cache and cookies to no avail.

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Ditto the thank you!

Fairfield PA
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(354 posts)
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The Rich Text Editor available while sending or replying to sitemail has been upgraded and is once again available.

Thank you.

Coral Springs FL
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(637 posts)
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Same here.

Albany CA
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(31 posts)
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Still can't use "Rich Text Email" feature

Fairfield PA
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(354 posts)
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Update: The email works now but the Hot Date section still doesn't post all the hot dates available.

Denham Spgs LA
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Emails composed with the Plain / Standard Text email feature now properly display formatted paragraphs when sent.

In the past, all the text was shown as one large paragraph regardless of the formatting used when composing the message.

Going forward, if the text is separated into more than one paragraph, the recipient will see the information with the appropriate formatting.

Rich Text formatting should be available again within a few days.

Thanks SLSQuality

Coral Springs FL
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Thanks for reporting this issue. We've confirmed that the message section isn't available for some members when composing sitemail.

While we work on addressing this issue, it's possible to complete messages by clicking the "Switch to Standard Text Email" link.

Thank you, SLSQuality

Coral Springs FL
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Same issue with us.

Spokane WA
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We should also add that two emails we responded to didn't get delivered at all and our email doesn't automatically go to the "sent" folder, we have to delete it.

Fairfield PA
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(354 posts)
User Details are only visible to members.
We noticed when responding to an email that the lower response portion of the window didn't open, only the subject line opened. This happens when we're responding or initiating an email.

So far we have cleared cache and cookies to no avail.

Fairfield PA
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(354 posts)
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TOPIC: Can't use Rich Text Email
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