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TOPIC: Can't send mail thru SLS
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| Created by:
JackDarlene
Original Starting post for this thread: |
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| I just received a phone call from some good friends (JAYMAR75) who tell me that they're totally unable to send mail using the SLS system. They can receive mail, and they can send/receive regular email and email on other sites ... just not on SLS. They hit 'send' and get nothing, and it doesn't appear in their 'sent' folder either. He's checking now on the most recent date in their 'sent' folder. Since they're unable to send email in SLS, they're unable to email you about the problem so they asked me to pass their problem along to you. |
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You'd have to talk with JAYMAR75 for specific questions. I don't have that info...just passed along their complaint during a phone chat.
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Fairview Heights IL |
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(634 post)
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I need some help diagnosing the site mail issue. No matter where I try to send mail from, it works every time. I do see the errors in my error log, I am just having a very difficult time duplicating them.
Where, when, etc? Do the errors happen? Are you coming from new profile view? Old Profile view? Is it taking you 30 minutes to write the email? Does it take 3 minutes? Are you able to send at all? Or is it an occasional issue? Your help is appreciated. SLSMark |
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Margate FL |
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(67 post)
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TotalBabe, I agree. I usually write long emails in word too. It doesn't take too many times losing an email before one learns to do that. Plus spellcheck, grammar check works better.
Interesting about the 7000 character. I'll pay attention to that and see if that's what I find. lol...hard for me to be short winded! |
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Scottsdale AZ |
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(150 post)
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I think the character limit is 7000. I can see it only when I respond to someone's e-mail with one of my automatic responses, though. I have never seen the character limit when writing an e-mail, and a few times my very long messages have been truncated, and LOST!!! Ugh. That taught me to write them in Word, or even Notepad, and copy and paste here. However, I have never had problems sending or receiving mail here, per se.
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Panama City Beach FL |
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(1934 post)
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Scottsdale AZ |
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(150 post)
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I don't think that the cookies or cache are a problem, as I cleaned those from their PC several weeks ago when visiting them. They can send/receive email on other websites, as well as their vanilla email. They can receive email on SLS, but not send. That's not a cookie/cache sort of thing. No err msgs.
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Fairview Heights IL |
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(634 post)
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I won't try to guess what the problem is, but with all of the changes with SLS servers over the past 5 or 6 weeks, it's quite possible that they just need to clean out cookies and clean the cache on their browser. Just did it on our laptop and the site is running much smoother.
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Charleston WV |
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(351 post)
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The last good SLS email transmission in their 'sent' folder is dates 06Sep. They have tried to send several others since then, but none of them appear to have gone out and they've gotten no responses.
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Fairview Heights IL |
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(634 post)
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I just received a phone call from some good friends (JAYMAR75) who tell me that they're totally unable to send mail using the SLS system. They can receive mail, and they can send/receive regular email and email on other sites ... just not on SLS. They hit 'send' and get nothing, and it doesn't appear in their 'sent' folder either. He's checking now on the most recent date in their 'sent' folder. Since they're unable to send email in SLS, they're unable to email you about the problem so they asked me to pass their problem along to you.
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Fairview Heights IL |
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(634 post)
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TOPIC: Can't send mail thru SLS
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