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TOPIC: WTF
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"expecting a scolding any minute now from perf for posting that in the open forum."

In fairness to Perf, you've got it backward. He often brings up the political angle on things posted in the Open forum and has complained about people being afraid to do so. I don't remember him ever scolding anyone simply for bringing up a political topic; to the contrary.

Now, there was that time he went ballistic on me for posting a quote from the political forums in the Quotes thread, but that was different ....

Belle Chasse LA
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expecting a scolding any minute now from perf for posting that in the open forum. I would however, like to point out that it was quite easy to lead you two ladies astray. I love that in a woman. ;)

Orlando FL
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i agree--i continue to vote but am realistic enough to know that unless & until there are some major reforms/changes, it's pretty much singing in to the wind.

Manville NJ
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nj, I get where you're coming from being frustrated about voting, but I see voting as one of the minority opinion from a different viewpoint. It's my way of letting the very conservative majority in my area know that there ARE dissenters and that they do NOT have unanimous support.

Sheboygan Falls WI
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the real WTF for me is how many sheeple just absorb what they see and hear as if it were solid fact instead of being smart enough to question, research, and form their *own* viewpoints and opinions.

not sure if it's inherent laziness, false complacency, or what the h-e-double hockey sticks is behind it, but--major reason that voting by the educated, informed, minority here in the USA is a feckin wasted effort.

i'll stop there. ;)

Manville NJ
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BOULDER, Colo. —Another day, another town. Ryan T. Anderson, the conservative movement’s fresh-faced, millennial, Ivy League-educated spokesman against same-sex marriage, has another busy schedule. There is an interview with conservative talk radio, a debate with a liberal professor at the University of Colorado’s law school and, after that, a lecture to Catholic students eager to hear Anderson’s view that the Constitution does not require that marriage be “redefined” to include same-sex couples.

The Supreme Court will soon be deciding just that question. And Anderson, a 33-year-old scholar at the Heritage Foundation, has emerged as a leading voice for those who resent being labeled hopelessly old-fashioned — or, worse, bigoted — for believing that marriage should be only between a man and a woman.

“Gays and lesbians undoubtedly have been discriminated against,” Anderson says. “But marriage is not part of that discrimination.” Anderson says he has no illusions that his arguments will turn the tide, at least for now, but that he feels it is important to “reassure” those who agree with him and try to make others think. Also in his favor: He’s telegenic, an enthusiastic debater, and he can talk for hours.

Another religious right bigoted asshole who loves spew hour hours on end. How unusual. :/

Orlando FL
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@2For: Poor customer is the "New Normal." That's why when I get exceptionally good customer service I write a note to the company praising the employee. On the other hand, when the customer service is fucked up, I let my feelings be known as well. I was in a business for years where superior customer was expected and when I discovered that I could no longer deliver to that level, I fucking left. I love the GEEK Squad. Also, HP has excellent customer service.

Vero Beach FL
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Just be glad that you didn't have problems with your computer. We had a problem with a program in our laptop so we called service. Got connected to someone that could hardly speak English, after 3 hours on the phone was told that problem was fixed, 2 hours later it stopped working again. Called the next day and got someone that could speak some English and spent another 3 hours on the phone with them, program worked for 5 hours this time then stopped again. The next day took the laptop to Geek Squad where they kept it over night and its been working ever since. I worked in customer service over 25 years and have never seen such bad customer service that most companies seem to have now days.

Honolulu HI
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VA as I was reading this, all I could think was, please tell me this is the WTF thread.

OTG it is

Kernersville NC
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One of the problems with "by the book" customer service is that it doesn't leave you with a lot of you are presented with a situation not covered in the book. A woman I worked with became a widow at age 28 when her husband committed suicide. Sad story. But - in cleaning up some of his affairs and finances she was on the phone with his credit card company trying to close the account. It was at work, on speaker, and I heard it all.

"I'm sorry ma'am I'll need to speak with your husband in order to close the account."

"That's not possible. He died 4 months ago."

"Well he didn't notify us of that."

"How could he... ok listen what documentation do I need to provide to be able to close the account?"

"Your husband will need to contact our office..."

"Have you not heard me that he is dead?"

"Yes ma'am but he will still need to close the account..."

"I am his widow and have full power of attorney. I can fax or mail or whatever the fuck you need to be able.."

"Calm down ma'am. Is your husband available to speak with?"

"Ok how about this. I will take the phone to the cemetery and dig him up. Problem is that he doesn't have a head. Did you hear that? He blew his fucking head off. So it's not going to be any easier of a conversation than this has been."

(About 25 seconds of silence)

"OK I'm sorry to hear about that ma'am could you please hold while I get my supervisor?"

"Yes."

Windermere FL
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TOPIC: WTF